Year 6: Follow problem solving strategies to solve common ICT problems.
Year 10: Apply problem solving and troubleshooting progressions for the efficient operation of tools.
In a Nutshell:
People often complain to me that their computer is "too slow", and needs replacing with a new one. When it's checked, however, the cause often turns out to be poor operating system maintenance. For example, the disk is nearly full with too many applications that are never used.
What they see as a hardware issue (the computer has somehow slowed down with age, like people do) is in fact an operating system issue (too much junk) or an application issue (a particular program is causing a problem).
Without understanding this difference, the user might replace the computer, load all the same stuff onto it and discover that the new computer is no quicker. If it isn't a hardware problem to start with, then replacing the hardware won't fix the problem. Instead, we need to replace the operating system by re-installing it, or we need to get rid of applications that are slowing things down.
Understanding the differences between hardware, operating system, and application can be the start of any good troubleshooting routine, and the test that follows starts by focussing on these differences.Now: Take the test HERE
As always, the password is checklist
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In a Nutshell:
People often complain to me that their computer is "too slow", and needs replacing with a new one. When it's checked, however, the cause often turns out to be poor operating system maintenance. For example, the disk is nearly full with too many applications that are never used.
What they see as a hardware issue (the computer has somehow slowed down with age, like people do) is in fact an operating system issue (too much junk) or an application issue (a particular program is causing a problem).
Without understanding this difference, the user might replace the computer, load all the same stuff onto it and discover that the new computer is no quicker. If it isn't a hardware problem to start with, then replacing the hardware won't fix the problem. Instead, we need to replace the operating system by re-installing it, or we need to get rid of applications that are slowing things down.
Understanding the differences between hardware, operating system, and application can be the start of any good troubleshooting routine, and the test that follows starts by focussing on these differences.
As always, the password is checklist